September 2010

One of the best things about hosting events like this week’s “A-Ha!” NH Social Media Business Summit is being able to give passionate professionals the opportunity to talk about what they love in front of a new audience.

Bald Guy on Climate ChangeBill Rogers – aka “Bald Guy on Climate Change” – was one of those pros. He’s taken to YouTube and blogging to share personal stories about what average people can do in their everyday lives to be more energy efficient and create a sustainable future. He’s amazingly prolific, too, and collaborates with a number of green-thinking business and organizations.

Not only did he graciously say “Yes!” to joining the NH Entrepreneur Success Panel during the Morning Session of the Summit, he also did what he does best – bring his audience along for the ride in witty, bite-sized chunks…

Beyond the video itself, he also shared his thoughts about the Summit on his Bald Guy on Climate Change website. (Which, if you’re reading this on Facebook, you may not be able to see the embedded video, so why not go straight there to read it and watch, too?)

One of the many things we appreciate about Bill has to do with the fact that, when it comes to promoting climate change (or any kind of change, for that matter), there are two different schools of thought on how to make it work.

One is that you need a lot of people – preferably a lot of powerful, influential people – behind a change effort to make it happen.

The other is that it takes just one person to start a powerful movement, around whose ideas and personality like-minded folks will rally and create something bigger than themselves.

Bill bridges the gap between these two schools of thought, and he works to promote green efforts throughout the Granite State and beyond.

Rather than using judgmental, off-putting, or shock-tactic tones that clamor for attention in the Green movement, Bill fuels his work with passion, persistence, humor, and creativity, offering a welcoming attitude that respects sustainability as a journey.

His web series, “Bald Guy on Climate Change,” showcases his thoughtful, witty, and realistic take on energy efficiency, and features New Hampshire business owners and mission-driven professionals demonstrating everything from insulation to haircuts, clotheslines to thermal storage tanks.

Bill interviews his subjects and narrates these quick-hit video segments, which are easily shared through increasingly popular and relevant social media channels. So in addition to delivering cost-cutting, planet-rescuing information, he also provides increased visibility and promotional opportunities for other businesses and organizations – a true virtuous circle of success.

And he’s not just a one-man show. Through his umbrella organization, Now or Never Media, he has partnered with Harvard Medical School, Northland Forest Products, the Union of Concerned Scientists, and the University of New Hampshire to expand the reach of his mission: Creating and collecting climate change solution stories for broadcast and the web.

Or, as Now or Never puts it, “It’s about people taking action in their homes, communities, businesses, schools, faith places…It’s about a groundswell of energy to rethink energy.”

His vision isn’t limited to the Granite State, either. New Hampshire is his home base for the bigger picture – inciting awareness and change throughout the nine northeastern states (New England, plus New York, New Jersey, and Pennsylvania) which represent the seventh-largest source of carbon dioxide emissions in the world. Yet, according to Now or Never, “We are also among the leaders in addressing the crisis through regional and statewide policy initiatives, technological invention, institutional and municipal innovation, as well as individual and community crusades.” And Bill himself is in the thick of that work.

In short, Bill is a collaborative, passionate leader who practices what he preaches, and invites us to join the ride. He opens the door on his own life and sustainability journey to show us what’s possible. And he creates these opportunities for us because he knows that small changes add up over time, resulting in tremendous impact.

Bill, thank you for being part of the Summit!

Today, Team Voivod is swimming deeply and joyfully in gratitude.

Yesterday was our company’s BIG EVENT, the 2nd annual “A-Ha!” NH Social Media Business Summit, in partnership with Public Service of New Hampshire (PSNH) and The NH Division of Economic Development. Hundreds of entrepreneurs, business owners, and professionals in mission-driven organizations registered and wait-listed for the event, and the Five Rivers Auditorium at PSNH’s Energy Park in Manchester, NH was packed for both the Morning and Afternoon Sessions.

And believe us, “Energy Park” lived up to its name! To everyone who took the time to join us and share their good spirits while diving into the social waters, THANK YOU so very much for making it the extraordinary day it was.

Over the course of the next few weeks (and probably months) we’ll be sharing information, celebrations, insights, and opportunities that came out of yesterday’s meetings of the minds.

For now, though, we wanted to share the one resource that means the most to us personally. Sure, it looks like just another bit of Official Event Handout-y Stuff. Technically, it’s a list of the friends, collaborators, partners, and professionals who worked with us to make this year’s event as potent as possible.

To us, it’s a surreal mastermind suite of hopes, dreams, experience, passion, creativity, and possibility. The people, businesses, and organizations inside the pages brought their A-games to us yesterday, and for weeks leading up to the event. More than that, they’ve spent their lives doing the day-to-day work – sometimes thankless, tedious, and tiring – honing their talents, nurturing their ideas, and becoming the best versions of themselves.

We love, respect, and appreciate these extraordinary visionaries, renegades, and fire starters. They are:

  • Abby Fichtner (Microsoft)
  • Bill Rogers (Now or Never Media)
  • Christy Cegelski (Drink Skinny, LLC)
  • Dan Freund (Kinney Hill)
  • Erica Murphy (The Common Man)
  • Jim Tyrrell (Jim Tyrrell)
  • Leslie Sturgeon (Women Inspiring Women)
  • Link Moser (Windhill Design)
  • Michelle Goodearl (Michelle Goodearl Photography)
  • Paul Boynton (Moore Center, and author of Begin With Yes)
  • Steve Boucher (NH Division of Economic Development)
  • Steve Varnum (NH Community Loan Fund)

And based on the overwhelmingly glowing response these folks received from yesterday’s attendees, we highly recommend learning more about them and their ventures and connecting with them in the social realm.

Partner, Panelist, and Success Team SpotlightAll the juicy information is inside this “Mastermind Suite”:

The Partner, Panelist, and Success Team Spotlight

Check it out, share it, and please let us know if and when you have the pleasure of working and/or collaborating with any of these wonderful professionals.

And if you were one of our fabulous attendees yesterday, we have great news for you…

Two of our panelists – Link Moser of Windhill Design and Bill Rogers of Now or Never Media – have created truly valuable special offers exclusive to attendees, which you’ll find in their respective Spotlight sections, right next to their handsome mugs. :)

Finally, we’d like to thank some of the as-yet-unsung heroes and heroines of the Summit, including:

Pat McDermott and Nancy Rheinhardt from PSNH for their support yesterday and all through the planning process…

Roy Duddy and Leslie Sherman from the NH Division of Economic Development for their hard work behind the scenes, not just on our behalf, but for the whole state as well…

Erica Murphy and The Common Man Family of Restaurants for donating the really cool reusable tote bags to everyone, and the party peeps at the Airport Diner for tray upon tray of yummy goodness and delicious coffee…

And Nikiah Knox, Susan Wilbur, and Steve Leonard from the Cardea Center for Well-being for responding to an 11th hour call for help in getting us up and off to a great Monday morning start.

Thank you, one and all!

Are you a TED person yet?

In a beautiful, vision-on-turbo example of what’s possible when smart, passionate people ignore naysayers and go for the gold, TED is a global brand determined to champion “Ideas Worth Spreading.”

With more than 700 inspiring, intent-fueled videos available in more than 50 languages featuring “riveting talks by remarkable people, free to the world,” TED is officially a global force of nature.

ted_whereideascomefromBelow is just one of so many fine examples of  TED Talks. This one in particular has found its place of honor on The “A-Ha!” Blog because  its content holds a special place in our hearts: “Where Good Ideas Come From,” presented by Steven Johnson, best-selling author of six books on the intersection of science, technology and personal experience.

You’d think the co-owners of a company called “Epiphanies, Inc.” might rebel against some of what Johnson presents in this video, since he suggests that the sexy, popular notion of EPIPHANIES themselves – sudden, booming flashes of insight that come out of nowhere to rock your world and change the course of your thinking, your life, and sometimes, even humanity – is more fable and fantasy than truth.

However, we actually agree with his interpretation of true “Eureka!” moments. Great ideas seldom blast into our minds fully formed, perfected coifed, and ready to apply as is.

ted_anideaisanetworkGreat ideas are indeed “cobbled together” from bits and pieces of the input we put into our consciousness on a day-to-day basis. They gurgle and marinate, collapse and re-assemble. They dart to your mind’s surface, then dive far below where you hardly remember you care about them. They do most of their magical work in secret chambers of your mind, and stay alert for information in the real world that may help them formulate into something better. 

Chaos IS their friend.

Sharing MISTAKES with other positive, creative, brainstorming, masterminding, cross-pollinating collaborators paves the way for rad innovation.

One of Johnson’s main messages involves the SHIFT in how we think about ideas and how they could and should be considered for the sake of industrial and global innovation. Instead of the old-world ways of hiding up in high-security corporate conference rooms and hoarding ideas within companies and among colleagues, Johnson suggests we OPEN the curtains, the conversations, and opt for a sort of benevolent transparency led by a more humanity-driven ideal:

“CONNECT IDEAS INSTEAD OF PROTECT IDEAS.”

YES. That’s the ticket to progress and innovation that’ll elevate whole industries, communities, and nations faster than you can say “TED.”

Some great news in our inboxes this morning – the stuff of headsmacking joy, the “Of course, what a great idea!” flash of insight you get when you hear something that makes so much sense, it’s hard to believe no one’s ever thought of it before….

Well, the already-groundbreaking people at Kiva have been thinking about this for a while, it seems, and on Monday, the microfinance lending service announced that they’re testing out a bold new step in their efforts to alleviate poverty in third-world nations.

Kiva Student LoansIn addition to the business and entrepreneurial loans you can make, starting at just $25, you can now make student microloans to fund the educations of university and vocational students through a pilot program running in three countries – Paraguay, Bolivia, and Lebanon.

As the awesome book Three Cups of Tea so vividly details, children in third-world countries are thirsty for the kind of school educations we here in the US take for granted. And as the book goes on, the success of the primary schools built by Greg Mortenson and the Central Asia Institute (CAI) creates a new challenge – the need to make the next level of education possible. So Greg, his teams in Afghanistan and Pakistan, and the CAI eventually expand their mission include secondary schooling.

These efforts go a long way to raising the standard of living, health, and welfare of the people in third-world communities, and organizations like Kiva and CAI make it possible for people like you and me to easily use the fruits of our own labors to contribute to the betterment of societies tens of thousands of miles away.

We often say the world is getting smaller, thanks to technology and tools like social media platforms. If that’s true, then it’s only getting more important to find ways to help people in developing nations, like Kiva says, “be better positioned to find jobs, support their families and grow their communities — and ultimately make a real difference in the relief of global poverty.”

Even here in America these days, having a spare $25 isn’t as sure a thing as it used to be. But if you’ve got it – or you know you can cut a few 5-dollar footlongs out of your lunch money – then this is a great thing to do with it. Because once it’s paid back, you can lend it over…and over…and over again. Please, join our Kiva team, check out Kiva’s new student loan section, and help fund a dream. Thank you!

Wow! The official press release for the 2nd Annual “A-Ha!” NH Social Media Business Summit went out on 8/26, and we “sold out” the 200 free seats in two weeks flat. It happened so fast, we’re now making arrangements to share the Session presentations online and work on other ways to make the Summit material freely and widely available. Please head over to www.AhaNH.com to get on the lists to receive those materials and stay in the loop for this bigger-and-better event. The press release below gives a good snapshot of what’s to come on 9/27.

Gilford, NH, August 26, 2010 –(PR.com)– A whopping 500,000 of Facebook’s 500 million global users live in New Hampshire. Twitter recently crossed the 100 million user threshold and became the third largest search engine in the world, besting all but Google and YouTube. More than 80% of companies, recruiters, and human resource professionals report scanning online channels – including social networking sites – to research candidates, find prospects, and weed out applicants.

"A-Ha!" NH Social Media Business SummitIn an effort to bring this ever-growing impact and power of social media to more NH businesses, organizations, and professionals, the NH Division of Economic Development (NH DED), in partnership with social marketing and success strategies firm Epiphanies, Inc. and Public Service of New Hampshire (PSNH), will host the second annual “A-Ha!” NH Social Media Business Summit at PSNH, 780 North Commercial Street, Manchester, on Monday, September 27th. To ensure content is geared to the needs and skill levels of the attendees, the Summit will be split into two three-hour Sessions for two different audiences, one in the morning and one in the afternoon.

“The shift in how we connect and communicate is changing the way business is done in NH and beyond,” says Steve Boucher, Communications & Legislative Director for NH DED. “If you want to be competitive and relevant to your target market, your community, and in your industry, you have to actively explore what’s happening – and what’s possible – in the social media realm. This Summit is the place to do exactly that.”

The Morning Session, from 9:00am to noon, is designed for social media beginners, small business owners, professionals in mission-driven organizations, and passionate entrepreneurs. Presentations include “Social Marketing on a Shoestring Budget” and “Facebook on Fire: Tips, Tricks, and Shortcuts to Fuel Your Success on the World’s Hottest Social Network.” The last hour will feature the NH Entrepreneur Success Panel, featuring: Christy Cegelski, Drink Skinny, LLC; Link Moser, Windhill Design; Bill Rogers, Now or Never Media; and Steve Varnum, Communications and Marketing Director, NH Community Loan Fund.

The Afternoon Session is geared for people who are already running with one or more of the major social media platforms – including Facebook, YouTube, Twitter, and blogging. Ideal for social media enthusiasts, community leaders, marketing mavens, brand managers, bold entrepreneurs, and visionaries of mission-driven organizations, the afternoon’s presentations include “Facebook Marketing: Customization, Fan-Building, and Advertising” and “Engaging the Social Senses: Listening, Monitoring, and Measuring.” Additionally, there will be a Cross-Industry NH Success Panel, featuring: Erica Murphy, Director of Communications and Community Relations, The Common Man; Paul Boynton, Author of Begin With Yes and CEO of Moore Center Services; Steve Boucher, Communications and Legislative Director at NH DED; and Abby Fichtner, Microsoft’s Developer Evangelist for Startups.

Summit Sessions will be presented and moderated by Lani and Allen Voivod, co-owners of Epiphanies, Inc., whom Boucher calls the Division’s “social marketing gurus,” and who’ve delivered workshops, webinars, slidecasts, and boot camps online and off, for Chambers of Commerce, trade associations, and business development events throughout the Granite State and for clients and entrepreneurs across the country.

“We received tremendously positive feedback from last year’s NH Social Media Business Summit,” says Pat McDermott, Economic & Community Development Manager at PSNH. “We’re proud to help bring these ideas and strategies to the business owners, entrepreneurs, and community leaders who play such an important role in New Hampshire’s economic growth and vitality.”

“Our goal is to connect the dots, empower action, and incite attendees to thrive with these tools, channels, and platforms,” says Lani Voivod. “The opportunities are here waiting for them.” Adds Allen Voivod, “With social media as with business, belief is everything. We aim to help people believe in their own Bigger Picture of possibility and success.”

As a special gift to New Hampshire’s business community and thanks to NH DED and PSNH, admission to this event is 100% free. However, there are only 100 seats available for each Session, so early registration is strongly suggested. To register, go to www.AhaNH.com. For more information, call Epiphanies, Inc. at (603) 524-5248, or email events [at] EpiphaniesInc [dot] com.

About Public Service of New Hampshire
PSNH is New Hampshire’s largest electric utility, generating and distributing clean electricity for more than 490,000 homes and businesses in an environmentally friendly manner. Each year, PSNH supports dozens of forest protection, energy conservation, and environmental organizations through both financial contributions and generous employee volunteerism. PSNH is proud of its commitment to the environment and willingness to create innovative solutions to environmental issues. To learn more, visit http://www.PSNH.com.

About the NH Division of Economic Development
The New Hampshire Division of Economic Development, comprised of the New Hampshire Business Resource Center and the International Trade Resource Center, offer resources to enhance the economic activities of the state through business attraction outreach, in-state business expansion efforts, and facilitation of government and international sales. To find out more about why New Hampshire’s low business tax burden and sales and income-tax free tradition makes it the “Most Livable State” in the nation, visit http://www.NHEconomy.com, check out their “No Bull” Business Blog at http://blog.NHEconomy.com, and stay connected to NH Economy’s opportunities, grants, and news on Facebook at http://Facebook.com/NoBullBusiness.

About Epiphanies, Inc.
Hailed as “visionary” and “two of the most creative thinkers in the industry” by the NH Division of Economic Development, Lani and Allen Voivod share powerful social marketing & success strategies through speaking, workshops, and their own online channels. Their company, Epiphanies, Inc., trains teams, crafts strategies, and serves as long-term success partners for a handful of global brands, industries, and mission-driven organizations. To find out how they can help your business boost visibility, community, competitive edge, memberships, and profits, join their Facebook community at http://facebook.com/AhaYourself and introduce yourself, jump into the conversation, or share a bold insight on their FB Wall.

I just read a very hip and transparency-fueled article in Fast Company by Danielle Sacks about a very hip and transparent dude named Alex Bogusky, a guy she calls “The Elvis of advertising.” Before today, I’d never heard of Alex, even though it seems he’s been kicking butt and taking names at Crispin Porter + Bogusky (last year crowned Agency of the Year AND Agency of the Decade by Advertising Age)  for quite some time.

It seems Mr. Bogusky has outgrown his post as advertising’s favorite bad boy, and is yearning for bigger and better things. He wants to use his life, talent, and experience to have a positive impact on the world. Amen to that, right?

In addition to the thrust of the feature in general, which gives us a very confessional and rare glimpse of one person’s imperfect, uncomfortable transformation process while its in progress – instead of AFTERWARDS, when outcomes are known, and everything’s tied up in a pretty bow – I was quite drawn to a quote in the first paragraph by Mother Teresa.

The quote is inscribed on a mirror in Bogusky’s “FearLess Cottage,” and the mirror was a gift from Russ Klein, Burger King’s ex-president of global marketing. It reads:

“If you are kind, people may accuse you of selfish, ulterior motives; be kind anyway. If you are successful, you will win some false friends an some true enemies; succeed anyway. If you are honest and frank, people may cheat you; be honest and frank anyway. What you spend years building, someone could destroy overnight; build anyway.”

I really can’t imagine better business advice than this.

motherteresaWhen Allen and I incorporated our biz in 2004, it all seemed pretty easy and straightforward: Apply our talents, sharpen our skills, find a need and fill it, do good work, and make clients happy to we can live our lives and raise our family. We had no idea how much more there was to learn, how much we’d be invited to grow and transform and evolve and grow and transform and evolve again and again, and how unpredictable, scary, and wild creating, sustaining, fueling, and evolving a business can be.

It’s not a straight line of exquisite ascent. Most days, it’s not even all on the same plane, or in the same dimension. Clients come and go. Projects switch mid-stream. Expectations shift. People change their minds. Big WINS become “uh-oh’s!” Failures become the best thing that could’ve ever happened. Grand Visions become hobbled, and new opportunities bloom from the most unlikely places. It’s a “Zig-zag-KABOOM!” sort of ride, even on the gentle days.

So when I read about a guy who’s okay with sharing about his existential soul-searching, and I see that global marketing execs from billion-dollar brands are giving gifts bearing Mother Teresa’s words of wisdom, I begin to see this whole CONNECTIVITY thing with new, hope-filled eyes. I see that this whole business adventure often feels crazy because it IS pretty darn nuts for everyone, and we should take all the hard-won advice from trusted, respected people as we can possibly get.

After all, personalities clash. Enemies happen. Cheaters exist. Vindictive, spiteful, icky people sometimes destroy things just because they’re bitter, bored, or woefully unloved. (Spammers and computer-virus spreaders come to mind.)

AND corporate executives share inscriptions by Mother Teresa with bold, talented, rebellious ad dudes because they know sooner or later those insightful sentiments will help him move onto the next phase of his life journey.

“Overcome the finite with the infinite.” That’s another quick tip from Mother Teresa.

We all knew she was a special, even saintly human, but who knew she was such wise biz maven?

How to measure a return on investment for social media was the #1 question marketers and small business professionals had when responding to this year’s Social Media Marketing Industry Report. Why make it harder than it has to be? Or, to turn the question positive, how can you make measuring social media’s bang for your buck as easy as possible?

Thanks to Jason Falls of Social Media Explorer, whose Social Media Success Summit webinar answered the ROI how-to question in depth. Here, in line with the make-it-as-easy-as-possible mantra, are three very simple ways to find out how well social media marketing is doing for you, in general and compared to other marketing efforts.

Ahh, Facebook readers…shame you can’t see it on the world’s most powerful social network, but with one more click, you can see it on YouTube.