January 2010

The Deal: Attention Deficit Disorder (ADD) Info Summits – short blasts of info for adventurous entrepreneurs!

Time: 4 minutes, 18 seconds – give it a listen with the Audio Acrobat player below.

Featured Expert: Our own Allen Voivod, Certified Social Media Strategist and Co-Content Lover in Chief.

Summary: Seems like a paradox, doesn’t it? Setting an intention for the outcome you want, but being emotionally detached from the outcome? There’s a way to reconcile the two, and even if you have two left feet, you’ll be able to put it into action for yourself and your own work.

Teaser Quip: “The path doesn’t look like what you always expect it to look like.”

Idea Path: Great minds in self-improvement >> desired results >> control through letting go >> value judgments >> the dancing analogy >> firmness >> accept and add >>how it applies to networking and business meetings >> having something to play off of >> purpose creates opportunity

For More Tips, Tricks, and Occasional Falsetto Voices: Join Us on Facebook!

Big news! We  just got word that we’ve been invited onto the new Kiva blogger team, to support their mission to connect people through lending for the sake of alleviating poverty. An honor beyond measure, indeed.

kivaIn case you haven’t heard of them, Kiva is the world’s first person-to-person micro-lending website, empowering individuals to lend to unique entrepreneurs around the globe.

Basically, you can lend as little as $25 to a resourceful mother, entrepreneurial collective, budding leader, and/or talented artisan and they turn that modest amount into ventures that bolster their communities, feed their children, and foster better, brighter futures, all thanks to your loan.

And YES, it’s a LOAN. You get your money back. In fact, Kiva loans boast a repayment rate of more than 98%.

Since it was co-founded by spousal-preneurs – Matt Flannery and Jessica Jackley – and since we’ve been invested in the like-minded MicroCredit-NH for four years, you can imagine how well we jibe with Kiva’s vibe. And yes, that rhyme was too good to resist.

Vote for Kiva in the Chase Community Giving challengeBut there’s bigger news to be shared. Kiva made it to the $1 million round in the Chase Community Giving challenge, along with 99 other deserving non-profit organizations. Now, if it were any other organization, $1 million would do $1 million worth of work. For Kiva, and the entrepreneurs they support, $1 million will go much, MUCH further. From the Kiva Blog:

Winning the Chase Community Giving challenge would enable Kiva to make critical investments in staff to strengthen and expand Kiva’s Field Partner network while building and improving the Kiva website to better educate, connect, and serve Kiva lenders. By investing in Kiva’s unique model, we can generate about $10 in loans from the internet community for every $1 of award money we spend building and improving the platform.

You read it right – $10 million in loans to lift hard-working, business-minded people in third-world countries out of abject poverty. They can do it…with your vote. But you only have until Friday January 22nd to help. Here’s all you have to do:

1. Go to Facebook and add the Chase Community Giving application. (If you’re not a big fan of adding apps, don’t worry – you can always remove the app after it’s all over.)

2. Once the app is added, you’ll see a prompt asking you to become a Fan of the Chase Community Giving Fan Page in order to be eligible to vote.

3. Finally, go to the “Leaderboard” (everything on the site is prominently marked), and find “Kiva Microfunds” in the list. Currently, they’re #14 with a bullet. Click on their link, and you’ll be brought to their page.

4. Vote for ‘em!

5. Take Chase up on the convenient offer to post a note to your profile that you voted for Kiva, so you can spread the word far and wide through your network. Think Twitter, LinkedIn, Facebook, your blog, YouTube — all those social channels, there for you to make the world a better place with a few quick shout outs to your Friends, Fans, Followers, Subscribers, and Connections.

Easy peasy. That’s how a few clicks turns into a cool $10 million!

From Seth Godin’s excellent little read, Tribes, on “Belief”:

People don’t believe what you tell them.

They rarely believe what you show them.

They often believe what their friends tell them.

They always believe what they tell themselves.

What leaders do: They give people stories they can tell themselves. Stories about the future and about change.

Incidentally, this section was inspired (and completely includes) this post. At this rate, Seth’s next book will be a collection of haikus. :)

Certain cultural trends are supposed to say something about us as a nation – the proliferation of horror movies in the 2000s as a response to 9/11 and the War on Terror, as some suggest, or the explosion of reality TV shows as a reflection of the splintering of TV audiences, a rise in celebrity voyeurism, the failure of old broadcast business models, and the adoption of web and mobile video platforms.

Phew!

So you’d think that looking at the most popular Facebook Fan Pages would tell us something about ourselves as a nation – or about Facebook Nation, at least.

So, make of this what you will:

1. Michael Jackson

2. Vin Diesel

3. Barack Obama

4. Facebook (Official Fan Page)

5. Mafia Wars

6. Texas Hold ‘Em Poker

7. Starbucks

8. Megan Fox

9. Lady Gaga

10. I [Heart] Sleep

11. R.I.P Michael Jackson (We’ll Miss You)

12. Twilight

13. Pizza

14. Will Smith

15. Dr. House

16. I need a vacation!!!

17. Coca-Cola

18. I really hate slow computers

19. YouTube

20. I hate waking up during a good dream and it won’t come back

21. I don’t sleep enough because I stay up late for no reason

22. Adam Sandler

23. Skittles

24. Linkin Park

25. Nutella

From a numbers perspective, at #1, the MJ Page has more than 10 million Fans, and #25 Nutella has more than three million. (Nutella? Really?!)

Here are three conclusions I think are fair to draw:

  • If you want case studies of what savvy brand builders are doing to explode their audiences in Facebook Nation, look no further than this last. Break it down for yourself – how often are they posting? What are they posting? How are they interacting with Fans? What applications are they installing? Are they tagging Fans, favorite-ing Pages, sending updates, linking from other platforms? Use this info to help formulate your own Fan Page strategy.
  • The concept of celebrity on Facebook looks a little different from celebrity in other media. Think of the media titans who aren’t on this list. Oprah Winfrey and American Idol are no-shows. There’s not a single player from ANY professional sport, either.
  • Facebook gives us a meta-level conversation opportunity that we never knew we wanted, until Facebook gave us the platform to do it easily and virally. How else to explain the popularity of conceptual pages like ones about sleeping, dreaming, vacations, computers and (just outside the top 25) multiple pages about laughter?

What about you? What do you think Facebook Fan Page popularity tells us about ourselves?

Wanna up your Facebook Fan Page game? Check out how other people you respect and trust are customizing their Fan Pages, and put what you learn into action on your own Page. Here are three examples of how we’re doing that in our own business…

If for some reason the video embed doesn’t come through in your reader or on Facebook, just click this Facebook video link, and we’ll send you along to our YouTube channel!

13Some folks like to do their “Year-in-Review” stuff during the last week of December. Me, I prefer the first week of January. Hey, how can you review your year’s performance when you’ve got a few days left, anyway?

So I was doing a little analysis on the numbers and, if you don’t mind, I’ve got something to crow about:

13% of our revenue last year came from leveraged or passive sources.

Thirteen percent! That’s the best we’ve ever done in that area.

Thing is, since 2006, we’ve been listening to various folks preaching the gospel of leveraged revenue – traditionally including workshops, speaking engagements, teleclasses, mastermind programs, and so forth – and passive revenue from information product sales and affiliate commissions.

Getting over the 10% mark is pretty significant for us. It’s funny, too, considering that 2009 was such a topsy-turvy year in the business world, and this is one of the results we’re seeing. (It’s a safe bet Melanie Benson Strick’s CEO Factor event from April plays a part in this result. You can see a few videos we recorded during the event on our YouTube Channel, “A-Ha!” TV.)

We had our eggs in too few baskets in 2008, and when the recession hit, it gave us a good punch. Our 2009 numbers were down from 2008, but I’m happy to say we’re a six-figure business for the third year in a row, and that’s a great feeling.

So, I’d like to encourage you to look at your business and ask yourself:

1. How could I share what I know to help people in a group setting?

2. How could I record what I know – in text, audio, video, what have you – to help people without me being there?

3. How could I help more people by letting them know these options exist for them – and are often less expensive than working with me one-on-one?

Because here’s what I know: Businesses are made of people, and people still need help. They’re also still being careful with their money, so they may be looking for ways to learn what you know without breaking the bank.

And if you don’t offer those kinds of low-cost, low-risk options…well, aren’t you selling your audience short?

I just went looking for the origin of the phrase “lightning in a bottle,” which is sadly lost in the mists of time. This post has a stamp of authority on it so particular to the British that I’ll consider the matter closed.

Which is a tangential side note to the major point of this blog post.

The whole notion of “viral” marketing – putting something out to the world that catches fire, gets shared millions of times over and elevates a product, brand, or idea to rock star status, has been likened to that “catching lightning in a bottle” idea.

It’s miraculous, unexpected, and utterly captivating, and the story of how it happened is often as compelling as the happening itself.

Our friend and uber-talented producer/sound supervisor Rick Sanchez of Post Haste Media just sent me this little note:

A story from the social media trenches. An ex-coworker writes a song, makes a video, posts it on YouTube on Jan. 1. It’s seen by Ashton Kutcher who then tweets about it to his million+ followers and in 4 days has over 20,000 views.

It’s early days yet in this story, but we’re going to be keeping an eye on how it progresses.

In the meantime, here’s the lesson for all of us, no matter what our business, passion, message, mission, or vision. It’s possible to catch lightning in a bottle, no matter how rare or random it might seem. Even if you’re not Ben Franklin. Or Ashton Kutcher.

From the mindset standpoint, here’s “all” you have to do:

1. Keep going out into the storm.

2. Stay consistent with your efforts.

3. Be open to trying new ways of making that magic happen.

That’s all…for now…updates as events warrant. ;)

It’s Tuesday, so here’s a video note about Twitter,  which has completely embraced the myriad unexpected ways users have taken over the platform, and it’s reflected in one simple and meaningful change to their logged in homepage.

This little change may have gone unnoticed by many, because about 80% of Twitter users don’t go to Twitter.com to tweet!

(Tuesday…Twitter…apparently we’re about to get all alliterative up in this blog. Three guesses what’s happening on Friday – and the first two don’t count.)

If for some reason the video embed doesn’t come through in your reader or on Facebook (they’re touchy), just click this Twitter video link, and we’ll send you along to our YouTube channel!

Forgive me, Fans, Friends, and Followers, for I have sinned.

It’s been weeks (and in some cases, even months!) since my last real-time Facebook update, blog post, TwitPic, Blip, Twitter “@” reply, or LinkedIn exchange.

My mind and fingers have gone through withdrawals — physical spasms, mental texting, ghost editing, faux outreach, unrequited networking, and pleasant banter that never made it out of my head and into this Web-bound dimension.

I’ve stood behind my husband’s shoulders, watching his social activity with a lust and loathing akin to the torturous plight of Twilight‘s Edward and Bella.

I want to indulge. Surrender. Sink my teeth into all of the juicy, rapturous outlets and interplays available to me.

Ahhhh, to post an old school photo, tag a group of long-lost friends, and see the rush of connected frivolity cascade upon my page! Ohhhh, to tweet my whims and musings without angst or agenda, just for the sheer fun of it. I’ve done it before! I can do it again! I can keep it in check, I will! I must!

Alas, I resist tempation, denying myself the power and freedom the platforms lavish upon me.

You see, I’ve put myself on the social media wagon.detox

Social media detox. It’s not a good time to do it. (Is it ever?) Nor is it professionally sound. Social media’s Vampires of Judgmentalism prey on any traces of inconsistent engagement, let alone consummate social celibacy.

But I had to do it. I knew myself enough to know I had to quit my socializing cold turkey for a spell so I could rejigger my thoughts, refuel my spirit, and regain a sliver of perspective and sanity.

There are complications.

As co-owner of Epiphanies, Inc., a business that has spent the last six years hailing the miraculous might of targeted content over online channels to reach niche markets, communicate world-changing ideas, and boost business like nothing we’ve seen in 10,000 years of human civilization, stepping off the social media crazy train is heresy.

Just like all those preachers and politicians who condemn alternative recreational pastimes only to be discovered snorting meth, snogging call girls, and toe-tapping morse code in public restrooms, it’s hypocritical of me to go off the grid. My husband and I have spent the last year explaining to thousands of people — via teleclasses, speaking engagements, workshops, print media, interviews, YouTube videos, you name it — how essential it is for all serious entrepreneurs, global brands, and mission-driven organizations to get past all reservations and get into the social game.

We’ve cited statistics (i.e. at 350,000,000 users, if Facebook were a nation, it would be the 3rd most populated country in the world), released a free Special Report (“37 Easy Ways to Boost Biz Visibility, Revenue, & Results With Twitter!“), and created a Social Media Kick Start Virtual Boot Camp (6 webinar-style modules, templates, checklists, audios), all for the purpose of helping professionals get the information they need to succeed in this stunningly robust online environment.

“It’s easy! Fun! Leveraged! Fascinating!” I’d whoop. And it IS. All of it. Thing is, I got so awestruck by social media’s potential and implications, so gaga over the life-changing success stories, opportunities, and activities I was seeing on the front lines, I short circuited.

Instead of heeding any of my own tips and strategies for social success (time blocking, outsourcing, planning, leveraging content, embracing imperfection, crafting editorial calendars, setting up systems based on vision and ROI, and last but not least, PLAYING), I just stepped away.

It hurts to stop, by the way. You’ve seen what’s happening, 24/7. You know there are conversations you’re missing, contacts wondering why you’ve left them hanging, technologies evolving, and events coming and going without your knowledge or participation.

For example, I just found out in holiday cards that a dear childhood pal of mine eloped months ago, while another had his first baby, and still another celebrated the galley copies of her third book. No doubt I would have known in a respectable time frame had I been tuning into their news feeds like a good friend should.

So there’s sadness. And shame. And lots of self-flagellation.

You feel alienated – desperate for a fix, but determined to battle the detox demons at all costs. If you meet up with friends, colleagues, and associates in the real world, they talk about trending topics, viral videos, parties, meetings, and happenings about which you know nothing. You feel like a fallen octoganarian using an iPhone to dial 911 – completely helpless and utterly hopeless, even though you know the tools you need to fix the problem are right there at your fingertips.

The good news is, I’ve been to the Dark Side of non-engagement, and I’ve lived to tell about it. Turns out the world actually DOESN’T stop spinning on its axis if you duck out of your social networks for a stint.

The real friends and business professionals who matter over the long term not only forgive you, they manage to find creative ways to contact you. Some use that oldie but goody, the phone call! Others text. Still others give a shout out to those in your life’s inner circle (in my case, my spouse), and ask them to deliver messages. It may be a little inconvenient, but it works nonetheless.

Now, as I consider re-entering the social stratosphere feeling refreshed, squared away, and excited to get back into the game, I feel like I’m coming to the party with a new set of skills. Skills like intention, realism, forgiveness, prudence, and purpose. As silly as it sounds, before my detox, I thought I’d be able to keep up with the world’s information and output while sending off my own contributions at a Mach 7 pace.

I cannot. Nor can you.

However, I CAN accept my limits, respect my goals, and commit to a social media recovery and discovery process that values responding over reacting, and imperfect communications over perfect, tantrum-fueled silence.

Turns out the same virtues we revere in the real world are essential in the virtual realm. Compassion. Understanding. Acceptance. Forward progress despite roadblocks and detours.

As social media continues to connect, divide, multiply, and conquer, we must remember we’re all mere mortals doing the best we can with the resources available to us, and these tools and platforms can either torment us, or help us triumph.

It’s up to us to choose the frame of the game.

Clint Eastwood (Wikimedia Commons)Imagine, if you will, Dirty Harry. Sitting cross-legged on a yoga mat. A full breath taken in through the nose, then released as a whispered “Om” chant.

It’s silly to think of it that way, but it may well be true. One of the many interesting nuggets of info I learned about Clint Eastwood from this GQ article is that he’s been meditating twice a day for nearly 40 years.

Yes, that Clint Eastwood. Icon Emeritus of cinematic masculinity and machismo. A meditatin’ fool.

If he can do it, so can you.

Don’t like the word “meditate”? Go with “getting focused” or “centered.” Or call it “mxyxptlk.” Whatever works for you.

Lani taught me one way that got me past my initial resistance. (Not sure where she got it or if she made it up. I’ll have to ask her.) It goes like this:

1. Set a timer for 10 minutes.

2. Get a pen and a piece of blank paper.

3. Start by drawing a circle. Any size, doesn’t matter.

4. Draw whatever comes to mind next. Circles, spirals, stars, squares, dodecahedrons, calligraphy, entirely up to you. Choose to keep your pen tip on the paper or not, also up to you.

5. Stop after ten minutes.

Simple. Do it once a day, any time before you start your work day, for three weeks. Then tell us what you think about meditation.

I was imperfect about it in 2009, but on the days I did it, it kept me sane. I humbly invite you to give it a shot in 2010.